This Privacy Policy (“Policy”) governs the access, use, and interaction of all users (“you,” “user”) with the website https://exsure.in/  (“website”, “platform”) and the services offered by Exsure Private Limited (“Exsure,” “Company,” “we,” “us,” or “our”).

At Exsure, we understand the importance of Privacy and Data protection and are committed to safeguarding the personal Information of our users, customers, and stakeholders. As a biotechnology Company specializing in advanced research and innovative drug delivery solutions, we collect, process, and store certain types of personal Data during our operations.

This Policy outlines how we collect, use, store, disclose, and protect your personal Data when you access our website or engage with our services. We ensure that all personal Data is handled responsibly, securely, and in accordance with industry standards and best practices. Our Privacy practices are designed to uphold user confidentiality while enabling us to deliver high-quality services, support scientific research, and develop cutting-edge biotechnology solutions.

Definition

1. “Privacy Policy” refers to this document, which governs the collection, processing, storage, disclosure, and protection of personal Data when users access or interact with the website and services of Exsure.
2. “Company” refers to Exsure Private Limited, including its website, services, and all related operations conducted under its legal entity. The terms “Exsure,” “we,” “us,” or “our” shall be used interchangeably to refer to the Company.
3. “Data” refers to any personal, technical, or transactional information collected, stored, or processed by Exsure in connection with the use of its website and services. This may include, but is not limited to, user-provided details, research-related submissions, and system-generated data.
4. “Information” refers to any personal, non-personal, or sensitive details collected from users, including but not limited to name, contact details, browsing activity, inquiries, technical identifiers (such as IP address), and communication records shared while using Exsure’s website or services.

This Privacy Policy applies to:

1. Visitors accessing Exsure’s website and interacting with its content.
2. Individuals and organizations inquiring about or purchasing Exsure’s biotechnology products and research-based solutions.
3. Business partners, collaborators, and investors engaging with Exsure.
4. Researchers, professionals, and clients communicating with Exsure via WhatsApp, email, or other direct contact methods.

By accessing or using Exsure’s website and services, you acknowledge and consent to the collection, processing, and use of your personal Data as described in this Privacy Policy. If you do not agree with this Policy, you are advised to discontinue the use of our website and services.

Extent of Information Collected

Exsure collects a range of Information to provide, enhance, and secure our services, ensure seamless website functionality, support biotechnology research, and improve user interactions. The types of Information we gather include but are not limited to the following:

1. User Activity and Interaction Data
   1. Information related to your interactions with the Exsure website, including pages visited, time spent on the site, search queries, and browsing history.
   1. Details of inquiries made about Exsure’s biotechnology products, research solutions, or collaborations.
   1. Records of communications via email, WhatsApp, or other direct contact methods, including inquiries, feedback, and customer support interactions.

• Transactional and Account Information
  • Details of product inquiries, purchases, and transactions, where applicable.
  • Payment-related Information, billing details, and account preferences (only collected during confirmed transactions).
  • Records of business relationships, collaborations, or partnerships with Exsure, including signed agreements, correspondence, and engagement history.

• Device and Technical Data
  • Information about your device, including browser type, operating system, IP address, network provider, and device type.
  • Data collected through cookies and tracking technologies, which help monitor website performance, detect technical issues, and improve user experience.
  • Geolocation Data for personalized website interactions and fraud prevention.

• Content and Research Data
  • Information provided when uploading, sharing, submitting, or requesting research materials, documents, or proprietary content.
  • Analytical data related to user engagement with Exsure’s scientific content, including research papers, whitepapers, and biotech product descriptions.
  • Records of files, forms, and documentation submitted through the website or other communication channels.

• Third-Party and Linked Services Data
  • Information obtained through integrations with third-party service providers, such as cloud storage platforms, analytics tools, or business collaboration portals.
  • Data shared through sponsored promotions, industry partnerships, research collaborations, and external affiliations.
  • Information collected via third-party cookies, analytics, or tracking mechanisms embedded in the Exsure website for performance optimization.

• Demographic and Behavioral Data
  • Information you provide directly, such as industry-specific details, professional background, scientific interests, and survey responses.
  • Behavioral insights, including user preferences, interactions with specific product categories, and engagement with research content.
  • Information related to participation in webinars, biotechnology events, educational initiatives, and knowledge-sharing forums hosted by Exsure.

• Explicit, Sensitive, and Research Data
  • If users provide sensitive research-related Information, proprietary findings, or confidential documents, these are collected and stored securely for authorized processing.
  • Information related to clinical research collaborations, experimental biotechnology projects, or proprietary product developments, where applicable.
  • Records of legally or ethically regulated Data submissions, such as biospecimen Information, pharmaceutical Data, or biomedical research reports.

Exsure ensures that all collected Data is handled securely, used only for legitimate purposes, and stored in compliance with applicable industry standards and best practices. We do not collect, process, or store personal or research-related Data beyond what is necessary for operational, legal, and scientific purposes.

Use of Information

Exsure collects and processes personal and transactional Data to operate and enhance its biotechnology services, including research-based solutions and product offerings. The Data we collect is essential to providing high-quality services, improving our platform’s functionality, and ensuring a seamless user experience. This section outlines how Exsure uses the Data gathered through its website, products, and services.

1. Data Utilization for Service Delivery
   1. Process and fulfill inquiries about our biotechnology products, research services, and collaborations.
   1. Facilitate product purchases or research collaborations, including processing payments, invoicing, and fulfilling customer orders.
   1. Provide technical support or customer service, respond to queries, and resolve issues related to products or services offered by Exsure.
   1. Enhance user experience by personalizing content, product recommendations, and services based on user preferences and behaviour.

• Data for Operational Efficiency
  • Monitor and improve website functionality, performance, and security, including troubleshooting and preventing technical issues.
  • Perform research and development activities to enhance existing biotechnology solutions and innovate new products or services.
  • Manage accounts and conduct administrative operations, including internal processes such as billing, auditing, and compliance checks.

• Data for Scientific, Research, and Product Development Purposes
  • To enhance, refine, and create new products, services, or solutions in the biotechnology field.
  • To engage with research institutions, pharmaceutical companies, or other organizations in scientific studies or joint ventures, subject to confidentiality and legal agreements.
  • To analyze research Data and generate insights to improve Exsure’s offerings, inform industry best practices, and support innovation.

• Data Sharing with Authorized Parties
  • Third-party service providers who assist in operating the platform, such as payment processors, hosting providers, cloud storage services, and marketing partners. These third parties are bound by confidentiality agreements and are only permitted to use the Data as needed to perform their services.
  • Research partners and collaborators in the biotechnology or pharmaceutical sectors, as part of research, development, and collaborative projects, subject to mutual agreements and Data protection protocols.
  • Legal and regulatory authorities as required by law, regulatory frameworks, or to protect Exsure’s rights, safety, and business interests.

• Providing Notifications and Updates
  • Sending critical technical alerts, security notifications, system updates, invoices, and other administrative messages related to the use of Exsure’s products and services.
  • Keeping users informed about relevant offers, new research developments, promotions, and updates based on their preferences, including product launches and industry innovations.
  • Sharing trends, technological innovations, and news about advancements in biotechnology, drug delivery systems, and Exsure’s services.
  • Allowing users to opt out of non-essential notifications, promotional emails, or alerts via the website or application settings.

• Ensuring Legal Compliance
  • Processing and sharing personal Data as necessary to comply with applicable laws, regulations, or legal obligations in the biotechnology and healthcare sectors.
  • Responding to government requests, court orders, subpoenas, warrants, or other legal demands in a legally compliant manner, including complying with health and safety regulations.
  • Taking appropriate actions against unlawful activities such as fraud, misuse, or abuse of Exsure’s platform and services.
  • Addressing user inquiries, complaints, or third-party claims related to Exsure’s products, research, or services.
  • Safeguarding the rights, property, and safety of Exsure and its stakeholders, including partners, clients, and users.

• Additional Uses of Data
  • Using Data to support platform audits, regulatory compliance assessments, and risk management processes to maintain platform integrity and ensure ethical research practices.
  • Facilitating the resolution of disputes between users, collaborators, or third-party partners concerning Exsure’s products, research, or services.
  • Developing marketing strategies and promotional campaigns based on user behaviors, interactions with Exsure’s platform, and market trends in biotechnology.
  • Leveraging anonymized or aggregated Data for internal research and development efforts aimed at improving Exsure’s platform performance, product offerings, and user engagement.

Sharing of Information

Exsure may share your Information to provide, improve, and secure our services. We take responsibility for ensuring that Data sharing practices are transparent, secure, and compliant with applicable laws. The following outlines the different situations where Information may be shared:

1. Sharing with Affiliates and Service Providers
   1. Personally Identifiable Information may be shared with trusted affiliates, subsidiaries, or service providers that help with web hosting, maintenance, security, and other essential operational services.
   1. These entities are required to comply with Exsure’s Privacy Policy and are authorized to use the Information solely for the purposes outlined in this Policy. They are also bound by strict confidentiality and security measures to safeguard your Data.

• Public and Controlled Sharing
  • Given the nature of Exsure’s platform, activities such as public posting and sharing research findings may result in the visibility of your profile, research, or public interactions to connected individuals, collaborators, or the public.
  • Users have control over the visibility of their posts, research updates, and collaborative content through platform settings, allowing them to limit access to specific individuals, groups, or collaborators.

• Publicly Accessible Content
  • While using Exsure’s platform, you may encounter public posts or research findings that are accessible to all users, including those outside Exsure’s immediate network.
  • Similarly, any content you choose to post as “public”, such as research findings, publications, or project updates, will be visible to other users unless restricted by your Privacy settings.

• Sharing with Integrated Partners
  • Exsure may share your Information with integrated partners, such as research collaborators, pharmaceutical partners, app developers, and other entities, to enhance your experience and provide additional features or services.
  • If you permit such third parties to access your Data, the interactions and relevant details of these transactions may be logged.
  • If you wish to manage or review these permissions, you can contact Exsure at info@exsure.in.
  • Please note that integrated partners operate under their own Privacy policies. We recommend reviewing their Privacy policies before granting access to your Data.

• Sharing with Researchers and Creators
  • Researchers and other users leveraging Exsure’s platform for research, product development, or commercial use may access business tools and analytics to track engagement and understand user behaviour.
  • When you interact with researchers, business partners, or creators, Exsure may share relevant Information with them and any third-party service providers acting on their behalf, solely for business and research-related purposes.

• Collaboration with Third-Party Providers

Exsure collaborates with third-party service providers for the following purposes:

1. Detecting suspicious activity or unlawful behaviour on the platform.
2. Facilitating payments for research projects, product purchases, or donations.
3. Enhancing the functionality of Exsure’s website, research tools, and services.
4. Conducting research, surveys, and market analysis to improve our offerings and better serve our partners and users.
5. Supporting marketing campaigns and promotional efforts.
6. These third-party providers are authorized to access your Information only for the specific purposes mentioned above and are bound by confidentiality agreements.

• Third-Party Privacy Policies
  • The Privacy practices of third-party providers, partners, and collaborators are not governed by Exsure’s Privacy Policy.
  • By using Exsure’s platform, you agree to allow us to share your Information with these third-party entities, subject to your consent or the platform’s default settings. We encourage users to review third-party Privacy policies for more Information on how they handle your Data.

• Compliance and Legal Obligations
  • Exsure may share your Information to comply with legal obligations, respond to government or regulatory requests, and address potential legal claims or disputes.
  • In such cases, Exsure will disclose only the necessary Data as required by law, and in a manner consistent with legal requirements.

International Data Transfer

As Exsure operates globally and collaborates with international research partners, your personal Data may be transferred, stored, and processed in countries outside of your country of residence, including countries where Data protection laws may differ. By using Exsure’s website and services, you consent to the transfer of your personal Data to these jurisdictions, including countries that may not have the same level of Data protection laws as your home country.

Exsure ensures that any such Data transfers are carried out in compliance with applicable Data protection regulations and that appropriate safeguards, such as standard contractual clauses, are in place to protect your personal Data during the transfer. We take all necessary steps to ensure that your Data is handled securely and responsibly when transferred across borders, including working with trusted partners who adhere to our Privacy standards.

If you have any concerns about the transfer of your Data to other jurisdictions, please contact Exsure at info@exsure.in, and we will address your inquiries in accordance with applicable Data protection laws.

Responding to Legal Requests

Exsure reserves the right to access, preserve, share, or transmit your personal Data in response to legal requests, such as subpoenas, search warrants, court orders, or inquiries from law enforcement, government authorities, or civil litigants. Any action taken will be in compliance with applicable laws and regulations, as required or permitted. Exsure is committed to cooperating with relevant authorities while protecting your rights and Privacy to the fullest extent.

Protecting Your Information

Exsure places the highest priority on the security of your personal Data and implements stringent technical and administrative measures to safeguard it from risks such as loss, theft, unauthorized access, misuse, alteration, or destruction. Our security protocols include access controls, Data encryption, monitoring systems, and regular audits to ensure that only authorized individuals have access to your Information.

While Exsure takes every precaution to protect your Data, we acknowledge that no system is entirely impervious to security threats. We strongly advise users to remain cautious when sharing sensitive Information online and to utilize secure communication channels when appropriate. Our goal is to maintain a secure environment for your Data while delivering reliable services.

If you have any concerns or questions regarding the security of your Information, please feel free to contact us.

Your Rights and Choices

Exsure is committed to respecting your Privacy and empowering you to manage the collection, use, and sharing of your personal Data. The rights available to you may vary depending on the Data protection laws of the country you reside in. If applicable, you may exercise the following rights:

1. Update or Modify Your Information: You can access and update the personal Information you have provided to us at any time by visiting your account settings.
2. Cookie and Permission Settings: You can manage your cookie preferences, including the option to accept or reject cookies, as well as control which permissions you grant to the platform for Data collection.
3. Analytics and Ad Control: You have the right to opt out of tracking and manage the use of personalized analytics and advertisements displayed on Exsure’s platform.
4. Promotional Notifications: You may opt out of receiving promotional messages, newsletters, or service updates from Exsure through direct communication with us.
5. Location Data: You have the option to deny or disable the collection and use of your location Information, which may be collected through our platform in accordance with your preferences.

Exsure is dedicated to ensuring that you can exercise these rights effectively and in accordance with applicable laws. For assistance or to exercise any of the rights outlined above, please contact us. By making these choices, you can personalize and protect your experience with Exsure, ensuring that your Data is handled in a way that aligns with your preferences.

Additional Terms for International Users

If you are an international user, you have rights to request access, rectification, or erasure of your personal Data, as well as withdraw consent for its processing at any time. These rights can be exercised by contacting us directly. Additionally, you have the right to lodge a complaint with the relevant Data protection authority in your country if you believe your rights have been infringed.

Exsure collects and processes your Information based on lawful grounds, which may include your consent, the provision of services, fraud prevention, compliance with legal obligations, and our legitimate business interests. We process Data for purposes such as research, marketing, and promotional activities in line with applicable laws and regulations.

We are committed to transparency and ensuring that our Data collection practices comply with relevant international Data protection laws, ensuring that your rights are respected across borders. For further inquiries or to exercise your rights, please contact us directly.

Safety and Reliability

Exsure is committed to maintaining a secure and reliable platform for all users. We implement industry-standard security measures, including encryption, firewalls, access controls, and regular security audits, to protect Data from unauthorized access, loss, or misuse. While we take all necessary precautions to safeguard our platform and services, users are responsible for ensuring that they use Exsure’s website ethically and securely. Despite our efforts, no system is entirely immune to risks, and users should exercise caution when sharing sensitive Information.

Termination of Account

1. Exsure reserves the right to restrict, suspend, or terminate user access to our website and Violation of Terms: Engaging in activities that breach Exsure’s policies, including unauthorized use of intellectual property, unethical conduct, or misuse of provided Information.
2. Suspicious or Fraudulent Activity: Involvement in cyber fraud, unauthorized access attempts, or any action that compromises the security and integrity of Exsure’s platform.
3. Non-Compliance with Laws: Using Exsure’s website in a manner that violates applicable regulations governing Data Privacy, biotechnology, or online transactions.
4. Misuse of Services: Using Exsure’s platform for unintended or deceptive purposes.

Termination may result in revocation of access to Information, product details, and any associated resources. Exsure reserves the right to take legal action in case of violations.

Third-Party Sites

Exsure’s website may contain links to third-party websites, services, or external resources. These third-party platforms operate independently and are not governed by Exsure’s Privacy Policy. We do not control, endorse, or assume responsibility for the accuracy, security, or Privacy practices of such external websites.

Users are encouraged to review the Privacy policies of third-party websites before engaging with them or sharing personal Data. Exsure shall not be liable for any loss, damages, or security risks arising from interactions with external platforms, including third-party payment processors, research publications, or industry-related services.

Hacking / Cyber Frauds

Exsure enforces strict cybersecurity measures to protect users from hacking attempts, phishing scams, and fraudulent activities. Unauthorized access, hacking, Data breaches, or any attempt to compromise Exsure’s platform, product Data, or user accounts is strictly prohibited.

If any cyber fraud, unauthorized access, or suspicious activity is detected, Exsure reserves the right to:

1. Investigate and take immediate action, including restricting access or suspending accounts.
2. Report incidents to relevant authorities, including law enforcement and cybersecurity agencies.
3. Implement additional security measures, such as multi-factor authentication and stricter access controls.

Users are advised to:

1. Refrain from sharing login credentials with unauthorized parties.
2. Report any suspected cyber fraud or hacking attempts to Exsure at info@exsure.in.
3. Exercise caution while interacting with third-party links, emails, or unverified requests for personal Data.

Any attempt to breach Exsure’s security, gain unauthorized access, or engage in fraudulent activities will result in strict legal action, including civil and criminal liabilities under applicable laws.

Do Not Track (DNT)

Do Not Track (DNT) is a browser setting that allows users to indicate their preference not to have certain Information collected, including for third-party tracking purposes. While Exsure provides users with options to manage and opt out of specific Data collection practices, our platform does not currently recognize or respond to browser-initiated DNT signals. If you wish to adjust your Data collection preferences or require assistance in managing tracking settings, please contact us at info@exsure.in, and our team will guide you through available options.

Children’s Privacy

Exsure’s services and website are not intended for children under the age of 13, and we do not knowingly collect personal Data from individuals below this age. If we become aware that personal Data of a child under 13 has been collected, we will take immediate action to delete such Data and ensure compliance with Privacy regulations. Parents or guardians who believe that their child’s Data may have been inadvertently collected by Exsure can request its removal by reaching out to our support team. Additionally, for residents of jurisdictions requiring parental consent for Data processing, Exsure will halt any processing activities related to such Data until proper consent is obtained, ensuring strict compliance with applicable legal standards.

Confidentiality

Exsure is committed to maintaining the confidentiality and security of any non-public Information shared with us. Any Data, documents, research materials, proprietary Information, or sensitive business details provided by users to Exsure shall be handled with strict confidentiality and used solely for the intended purpose of providing services, research analysis, or product-related assistance.

Exsure implements industry-standard security measures to protect confidential Information from unauthorized access, disclosure, alteration, or misuse. We do not sell, rent, or share confidential Information with third parties unless required by law, regulatory authorities, or legal enforcement agencies.

Users are responsible for ensuring that any confidential Information they provide does not violate any legal or regulatory restrictions. By using Exsure’s services, users acknowledge that while Exsure takes all reasonable precautions to protect confidential Data, no system is entirely immune to risks, and they should exercise caution when sharing sensitive Information.

If you believe that confidential Information has been compromised, please contact Exsure immediately.

Data Protection and Security

Exsure is committed to ensuring the protection, integrity, and confidentiality of all personal and business-related Data collected through its website and services. We implement industry-standard security measures, including encryption, firewalls, access controls, and secure storage systems, to prevent unauthorized access, disclosure, alteration, or misuse of Data.

Access to personal Data is strictly limited to authorized personnel who require it for operational purposes. We continuously monitor our systems and conduct regular security audits to identify and mitigate potential threats. Despite these efforts, no online platform is entirely immune to security risks, and users are encouraged to exercise caution when sharing sensitive Information.

Exsure does not sell, rent, or share personal Data with third parties unless explicitly required by law, regulatory authorities, or legal enforcement agencies. In the event of a Data breach, Exsure will take immediate steps to contain the risk, notify affected users, and comply with legal reporting obligations.

How to Exercise Your Rights

To exercise any of the above rights, please submit a request to Exsure at info@exsure.in, along with verification of your identity. We aim to process requests within a reasonable timeframe, subject to compliance with legal and operational requirements.

Exsure is committed to ensuring that users have control over their personal Information while maintaining compliance with industry standards and best practices for Data protection and security.

Policy Changes

Exsure reserves the right to modify, update, or amend this Privacy Policy at any time to reflect changes in our business operations, legal requirements, or industry practices. Any updates will be posted on our website, and, where applicable, users may be notified through email or other communication channels. Continued use of our website and services after Policy updates will be considered as acceptance of the revised Privacy Policy. We encourage users to review this page periodically for the latest Information on our Privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your Data protection rights, please contact us at info@exsure.in. Our team is available to assist you with inquiries related to Data collection, usage, security, and Privacy preferences to ensure transparency and compliance with applicable regulations.